Terms of service
Welcome to Cleverkins (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website [www.cleverkins.in] (“Site”) and your purchase of products from us. By using this Site, you agree to these Terms. Please read them carefully before placing an order.
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1. General Information
By accessing our website or purchasing from us, you agree to comply with these Terms and all applicable laws.
Cleverkins reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website after changes means you accept those changes.
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2. Products and Customisation
• We create educational and activity books designed for children.
• Some products are customized (for example, All About Me book) based on customer inputs like name, age, etc.
• Please ensure that all personalization details provided by you are accurate and final before confirming your order.
• We do not take responsibility for spelling errors or incorrect information shared during the order process.
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3. Orders and Payments
• Orders can be placed only through our official website.
• All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes.
• Payment must be made in full before your order is processed.
• We use secure, PCI-compliant payment gateways. Cleverkins does not store or have access to your credit/debit card details.
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4. Shipping and Delivery
• Orders are processed within 2–4 business days.
• Customized books may take 5–7 business days before dispatch.
• Delivery typically takes 5–10 business days depending on the location.
• Please ensure your shipping details are correct. Re-delivery due to incorrect addresses may incur additional charges.
For detailed information, refer to our Shipping Policy.
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5. Returns and Refunds
We only accept returns for damaged or defective products, verified via unboxing video.
We do not offer returns or refunds for:
• Change of mind
• Incorrect personalization details
• Damage after delivery
Please refer to our Refund Policy for more details.
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6. Intellectual Property
All content on this website — including text, images, graphics, designs, products, and logos — is the intellectual property of Cleverkins.
You may not copy, reproduce, distribute, or use any part of this website or its content for commercial purposes without our written permission.
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7. Limitation of Liability
Cleverkins will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products should be used under adult supervision, as they are designed for children.
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8. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
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9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in [your city/state — e.g., New Delhi, India].
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10. Contact Us
For any questions regarding these Terms, please contact us at:
📧 sproutingminds2102@gmail.com
💛 Team Cleverkins